Vision Park Family Eye Care
Vision Park Family Eye Care
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PATIENT SURVEY

Vision Park Family Eye Care wants to provide you with the finest quality of eye and vision care services. Please assist us in meeting this goal by taking a moment of your time to answer the following questions so that we may improve our service to you. Your comments and suggestions will remain completely confidential.

YesNo
Were you treated politely & promptly when making your appointment?
Was our office staff pleasant and courteous?
Was our office staff able to help with your billing and insurance questions?
Was the overall appearance of our staff and office pleasant?
Were you seen within a reasonable time after arriving at our office?
Did the doctor or assistant give you a full explanation of your visual condition and recommendations for your correction?
Did we listen to what you had to say?
YesNo
Was the overall quality of care received in our office satisfactory?
Do you plan on recommending our office to your friends?
Are you satisfied with the length of time it took to get your new eyewear or contact lenses?
Were you aware that we offer after hours and emergency eye care?
Do you find our locations convenient?
Are our office hours convenient for you?
Were our doctors readily available to answer your questions?
Is there any staff member(s) who stand(s) out as giving extra friendly or extra courteous service to you?
If so, what is this person's name?
How can we improve our service to you?
Please comment on any of the above questions.
  

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